Designation
Ag. Academic and Research Coordinator – Western Campus
Staff E-mail Address
okungu@kca.ac.ke
Previous Titles
- Coordinator TVET— KCA University, Western Campus
Academic Qualification
- Master of Business Administration,
- Bachelor of Business Management,
- Dip. Business Administration
Academic Background
Undergraduate
- Principles of Marketing,
- Public Relations,
- Service Marketing,
- Career Management,
- TQM
Research Interest
- Customer involvement in service production.
Current Research Project(s)
- Role of customers in service satisfaction
