Norah Okungu

Designation

Coordinator, TVET

Staff E-mail Address

okungu@kca.ac.ke

Academic Qualification

  • Master of Business Administration,
  • Bachelor of Business Management,
  • Dip. Business Administration

Academic Background

Undergraduate

  • Principles of Marketing,
  • Public Relations,
  • Service Marketing,
  • Career Management,
  • TQM

Research Interest

  • Customer involvement in service production.

Current Research Project(s)

  • Role of customers in service satisfaction
Norah Okungu
okungu@kca.ac.ke